Esker Blog
Bring out the best in your business
- Sosennah Every, Esker Advocacy & Partner Marketing Specialist, explains how video testimonials are great publicity for customers and Esker alike! “Wow, I look much better than I thought!” The customers and partners that I work with are often very hesitant about doing video testimonials, but...
- Understanding how process automation works and the advantages it can create, leads to more effective persuasion and organisational-wide acceptance while ultimately delivering improved customer experience (CX) and greater value generation across the business. Automated solutions have long been on...
- In the age of the enhanced customer experience (CX), companies can’t afford for their CSRs to be bogged down by repetitive enquiries and tedious manual data entry for orders. Read on to learn how the power of AI in automation can free your CSRs to provide the CX that your customers expect. The...
- Hear from our Sales Manager, Paul Stevens, about how P2P has morphosed into S2P, and how a strong emphasis on sustainability, ESG, and green initiatives are helping our customers monitor and report on ESG metrics while aligning with regulatory standards. I can’t believe my last blog post was in...
- Achieving a world-class credit and collections process is critical for maintaining financial health, enhancing cash flow, and minimising bad debt. A top-tier process involves a blend of well-defined policies, advanced technology, skilled personnel, and a customer-centric approach. Read on for 8 key...
- In today's fast-paced digital landscape, businesses face a multitude of challenges, one of the most prevalent being fraud. With the increasing reliance on electronic transactions and the complexity of financial processes, organisations are constantly seeking innovative solutions to protect their...
- The life of a finance team member. It conjures images of mountains of invoices, endless data entry, and a constant battle against deadlines. But what if there was a way to transform this experience? Enter Accounts Payable automation, a revolution that not only boosts efficiency but also nurtures...
- How eSourcing is a strategic move for procurement excellence that keeps your business running smoothly, and helps you stay ahead of the competition. Let's talk business, but ditch the suits and briefcases for a second. Imagine your company is basically a superhero. It swoops in, solves problems,...
- Esker was recently recognised as a 2024 finalist for BIG’s Excellence in Customer Service Awards. It has been said ad nauseum, but that doesn’t make it any less true: Customer service has never been more important. That’s why, every year, the Business Intelligence Group (BIG) announces its...
- Learn how Esker Cash Application can connect the dots to allocate cash and solve the missing parts of the cash application puzzle. You might have seen my previous blog around one of my favourite old game shows, Supermarket Sweep, and commonalities between claims and deductions in the order-to-cash...
- In today's fast-paced business landscape, organisations are continually seeking ways to streamline operations and maximise efficiency. One area often overlooked but ripe for improvement is mail management. Learn about the benefits of outsourcing mail services, and why we believe Esker Mail Services...
- Derby and Lyon, two cities that are more similar than you may think! What could link Derby, a seemingly ordinary English city, with Lyon, France’s cosmopolitan third-largest city? Esker, of course! Derby is the location of Esker’s UK office and Lyon the location of Esker’s worldwide headquarters....
- Building Success: The case for automating accounts payable processes in house-building organisationsIn the fast-paced world of house-building, efficiency is the cornerstone of success. As technology continues to revolutionise the way businesses operate, especially with the progress of AI-driven solutions, house-building organisations can gain a competitive edge by automating their Accounts...
- In the fast-moving consumer goods (FMCG) sector, trade promotional claims and deductions for the retail industry can be a minefield of complexity! Learn how Esker can solve the claims and deductions puzzle, and sweep away the confusion for finance teams. I’m assuming everyone is too old to remember...
- Applicable starting January 1, 2025, for the 2024 Financial Year, the Corporate Sustainability Reporting Directive (CSRD) sets new standards and requirements for non-financial reporting. This European Union directive upon the EU’s Green Pact - a commitment to establishing carbon neutrality by 2050...
- Earth Day, established in 1970, is an annual event which seeks to safeguard our planet and fight for a brighter future. Esker is committed to contributing to the protection of our planet by controlling our environmental footprint. Earth Day is an important reminder to shift our focus to...