ORDER-TO-CASH AUTOMATION

Uniting the People and Processes to enable the best Customer Experience 

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A single solution for all 
your O2C needs

Cash is key, and that’s why Esker’s AI-driven platform is designed for O2C excellence. Whether it’s providing an enterprise view of processes or accelerating the pace of business, Esker’s capabilities span the entire O2C spectrum.
 

Order Management
Customer Information Management
Ensure a global view of customers’ behaviour, from orders to invoices.
Order Management
Eliminate manual data entry by processing all orders electronically.
Claims & Deductions Management
Easily track claims and deductions and 
continuously improve based on root-cause analysis.
Accounts Receivable
Invoice Delivery
& Compliance

Get invoices ready prior to delivery and quickly transition to e-invoicing.
Collections Management
Reduce DSO with tools like task escalation, root-cause analysis and more.
Cash Application
Accelerate cash allocation to improve account visibility.

 

 

 

Esker Customer Named
“O2C Department of the Year”
Inaugural AR & O2C Spotlight Awards - 2016
 
“Parts Town needed solutions that put us in a position to continue growth. Providing excellent customer service was the driving force behind our decision to partner with Esker, and we are now able to provide an improved process from start to finish.”
AMY ARGENTINE, DIRECTOR OF TECHNICAL SERVICE, PARTS TOWN

The Cure-All For O2C Challenges

With Esker’s AI-powered platform, companies can nip downstream O2C drama in the bud by seamlessly connecting people, process and technology. When it comes to truly collaborative solution for everyone from supply chain leaders to credit managers. Esker has you covered against challenges like:

  • Slower processing cycles at each stage
  • Sluggish cash flow & high DSO
  • Limited collaboration & low morale within O2C teams
  • Complexity of legacy systems & ERPs
  • Lack of visibility on global risk exposure
  • Increase in disputes & dissatisfied customers
“Our CSR group loves this new O2C tool — our only regret is not implementing it sooner. We’ve reduced our order processing time from three minutes down to one-and-a-half minutes by automating with Esker.”
Director of Business Systems │ Tessenderlo Kerley, Inc.

WHY CHOOSE ESKER?

If improving cash flow and customer experience was easy, every business would do it. Fortunately, Esker has the tools and technologies you need to make O2C excellence a reality.

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    Unite your people & processes
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    With universal access from a single platform and interface, Esker is the ideal digital foundation to unite your people and processes and deliver a superior customer experience — from initial order intake to e-invoicing, collections and beyond.

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    Improve global speed & accuracy
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    Whether it’s ensuring 100% precision and recall in data extraction or overcoming order and invoice “portal fatigue,” Esker’s cutting edge AI and RPA technology helps you turn daily transactional activities into value-added business gains.

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    Streamline payment & cash flow
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    Esker’s cloud-based O2C platform helps companies get paid faster by improving each step of the O2C cycle. Beyond collections and invoice delivery, Esker addresses the order-taking delays or errors that can impact cash collection and cash flow.

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    Create new revenue opportunities
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    Simply put, Esker’s O2C solutions make it easier for customers to conduct business with you. This type of end-to-end efficiency opens the door to new revenue opportunities that would have otherwise have been missed.

Ask us anything

Questions about Esker's O2C solutions? We're happy to talk you through it.

You’re in good company. Explore some of the other companies and AP leaders that have benefited from automating their processes with Esker.
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