A single solution for all
your O2C needs
Cash is key, and that’s why Esker’s AI-driven platform is designed for O2C excellence. Whether it’s providing an enterprise view of processes or accelerating the pace of business, Esker’s capabilities span the entire O2C spectrum.
Ensure a global view of customers’ behaviour, from orders to invoices.
Eliminate manual data entry by processing all orders electronically.
Easily track claims and continuously improve based on claims analytics.
Get invoices ready prior to delivery and quickly transition to e-invoicing.
Reduce DSO with tools like task escalation, root-cause analysis and more.
Give customers the ability to pay online and increase conversion rates.
“O2C Department of the Year”
Challenges we help our customers solve
There’s a reason Esker is in a class of its own when it comes to O2C solutions. Our cloud-based offerings are designed to solve today’s most interconnected challenges, including:
- Order re-entry & redundancy
- Data entry errors
- Lost or misplaced orders
- Wasted time managing claims
- Dissatisfied customers
- Increase in customer disputes
- Unavailable cash
- Slower processing cycles at each stage
- Complexity of legacy systems & ERPs
- Delays & inefficient invoice tracking
- High Days Sales Outstanding (DSO)
- Multiple data sources not integrated
- Low morale in O2C teams
- Risk of loss or allowance of bad debts
Director of Business Systems │ Tessenderlo Kerley, Inc.
Esker’s O2C Expertise
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From worldwide e-invoicing compliance to protecting sensitive personal information, Esker’s compliance and security standards in the order-to-cash process include:
- ISO 27001:2013
- SSAE 18 & ISAE 3402
- HIPAA & the HITECH Act
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When O2C documents go through Esker, the data is instantly accessible via built-in dashboards. Users can choose what KPIs are displayed on their interface to:
- Prioritise daily tasks & documents
- Monitor process, team & individual performance
- Schedule automatic reports
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Built from technologies designed to mimic human intelligence, Esker’s AI Engine helps businesses make fast and intelligent cash management decisions using:
- Logic & rules
- Decision trees
- Machine learning & deep learning
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Esker offers a single, collaborative and cloud-based platform to automate the order-to-cash cycle and grow without operational restraints thanks to:
- Universal access (cloud, mobile, desktop)
- Multi-tenant cloud platform
- Worldwide multi-ERP integration
Ask us anything
Questions about Esker's O2C solutions? We're happy to talk you through it.
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