Customer Awards Programme

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Let's celebrate your success!

At Esker, our customers inspire us every day – to work smarter and always take a step further in helping them reach success. The Esker Impact Awards recognise and highlight customers and users who have achieved remarkable results with Esker’s technology and have gone the extra mile in transforming their business with automation.

Winners are recognised for achieving outstanding results with our solution, becoming thought leaders and handling our solutions like champions!

And the 2024 winners are...

Biggest champion

 

George Kerr

“I’m delighted to be championing Esker. We were looking for one partner provider for our Order-to-Cash processes and as Esker has a number of solutions from Collections Management, Credit Management, Invoice Processing and Cash Application, this suited our needs perfectly. So far we have implemented the credit management and collections modules and working with the Esker team and the system has been, and continues to be, great. The reward of seeing the difference these tools have made to my own team, other departments and customers is very motivating.”

Other finalists

 

Spotlight

 

Sam Wilson

“The support received from the Esker team during the testing and implementation of the live product has been fantastic. The training allows the team to be self-sufficient and to make any changes needed to Esker to suit the ever changing needs of our industry.”

Other finalists

 

Advocate of the year

 

Amanda Henderson

“I’m delighted to advocate for Esker. The Customer Experience and Support teams at Esker are a great help and they are brilliant at advising us.”

Other finalists

 

Best Results S2P

 

“We were delighted to be nominated, let alone win the award! It’s much appreciated but we wouldn’t be where we are without the invaluable help from the Professional Services team in Esker.”

Other finalists

 

Best Results I2C

 

“Observing the development of Esker's contribution to AJW Aviation has been truly impressive. It has effectively streamlined the account allocation process for our teams when payments are received from customers, enabling us to concentrate on the essential task of following up on outstanding payments. The capability to view cash payments on an hourly basis through Esker allows my team to notify the business of payments as they are reflected in our bank account, thus expediting the shipment of orders to our customers.”

Other finalists

 

Best Results CS

 

“Winning the ‘Best Results in Customer Service’ award at the Esker Impact Awards 2024 is a fantastic achievement for the team. It’s a real testament to their dedication and effort, and I’m so proud of what we’ve accomplished together. A big thank you as well to the Esker team for your continued support. Your partnership has made a real difference, and we’re grateful for all the guidance and collaboration that’s helped us get to this point. Looking forward to continuing this journey and achieving even more together!”

Other finalists

 

Best Partner

 

“This honour reflects the powerful collaboration between our teams and the value we deliver to Esker customers. From benchmarking performance and implementing transformative projects, to guiding change management, unlocking AI, and ensuring unwavering quality in delivery, we have consistently pushed the boundaries of excellence.”

Benefits of receiving an award

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    Become a thought leader

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    Gain awareness in your industry, and raise your profile or your team's visibility within your company. An award can highlight the expertise of your business and show how you have successfully transitioned to automation and overcome common challenges in your industry.

     

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    IMPROVE YOUR EMPLOYER BRAND

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    The Esker solution facilitates the work of employees and gives them time for rewarding tasks. It can prove to be a real asset for retaining employees, and a convincing argument for attracting talent. We'll showcase how you've improved the work environment of your teams and care about employee well-being. 

Judging criteria

Convince us that you should win!

Please consider the following criteria to appropriately highlight your experience with your Esker solution. Each category has associated judging criteria.
For a greater chance to win, it is best to include quantitative metrics (cost savings, revenue gains, employee turnover, improved productivity, ROI...), as well as qualitative metrics (employee satisfaction improvement, customer/supplier relationships improvements, etc.) in order to illustrate the benefits and impact of the Esker solution on your business. 

Biggest Champion (user)

Please tell us about how you or a teammate:

  • - Went above and beyond in using or implementing our solution
  • - Leveraged the Esker solution to increase productivity
  • - Improved employee/team satisfaction
  • - Championed/elevated the use of Esker within your organisation

Best Results (company)

Please tell us how your company:

  • - Demonstrated ROI and efficiency
  • - Improved productivity metrics
  • - Increased revenue and profit
  • - Improved employee/team satisfaction

Advocate of the Year

Attributed by an Esker judging committee on the basis of these criteria:

  • - Has engaged on Esker All Access, our online customer community hub
  • - Participated in customer marketing content, such as customer stories, video testimonials, webinars...
  • - Told their story at our Esker All Access event
  • - Has been a reference for prospects or given us a referral

SPOTLIGHT

Attributed by an Esker judging committee to reward a customer for outstanding achievements, not limited to strict criteria. Customers can be awarded for achievements including, but not limited to:

  • - Successful implementation of an innovative and challenging project
  • - A team being proactive, innovative, driving change
  • - A team who helped promote the use of Esker’s solution within their organisation
  • - Working together with the CX team to continue to improve the use of Esker within their organisation.

BEST PARTNER 

Awarded to a Partner that has exemplary knowledge of the Esker solutions and that has served our customers according to our high standards.

  • - Excellent knowledge of Esker solutions
  • - Trained dedicated person selling Esker
  • - Attends all Esker trainings and updates
  • - Great marketing efforts (e.g. many events,  social media posts)
  • - High number of customers acquired

Apply for an award

Think you've got what it takes to win?

Check back later for nominations for the 2025 Impact Awards

 

You’re in good company. Explore some of the other companies and AP leaders that have benefited from automating their processes with Esker.
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