EMPOWER YOUR AR TEAM & REDUCE PAST-DUES
When it comes to collecting cash that’s tied up with customers, efficiency can make all the difference. That’s where Esker comes in. By automating what can be automated in the AR process, your team is free to focus on the activities that really matter to the business — customer relationship building and getting paid faster.
- Invoice & Customer Management
All customer and post-sales information (e.g., invoices, disputes, collections notes) is centralised and instantly accessible from anyone in collections - Automated Collections
Whether it’s to organise all collections tasks and alerts or to send collections documents or key reports, Esker handles it according to your pre-defined rules - Performance Monitoring
There’s no efficiency without visibility! KPIs are available at the touch of a button so you can analyse collections performance and make adjustments - Credit Risk Management
Ensure risky customers stay under control through a secured onboarding and credit approval process that alerts management if potential risk occurs
Andrew St Clair | Global Director of Financial Services | Trek Bicycle
Featured Content
WHY AUTOMATE COLLECTIONS WITH ESKER?
- Persona Block Icon:
Persona Block Title:REDUCE DSO
Persona Block Text:by automating & accelerating cash collection activities & the invoice-to-cash cycle.
- Persona Block Icon:
Persona Block Title:INCREASE visibility
Persona Block Text:into your customers, process & performance via customisable dashboards & KPIs.
- Persona Block Icon:
Persona Block Title:BOOST productivity
Persona Block Text:& morale within your collections team thanks to fewer manual tasks taking up time.
- Persona Block Icon:
Persona Block Title:IMPROVE relationships
Persona Block Text:with strategic customers & partners while strengthening your business reputation.
- Persona Block Icon:
Persona Block Title:Support Global Operations
Persona Block Text:with a multi-language interface, multi-currency & unlimited user access on a global scale.
- Persona Block Icon:
Persona Block Title:GO BEYOND COLLECTIONS
Persona Block Text:by anticipating invoice delivery prior to a call or ensuring risky customers are prioritised.
SHED LIGHT ONTO METRICS THAT MATTER
Thanks to intuitive dashboards and KPIs, Esker’s solution gives users the internal and external visibility needed to improve overall AR performance, manage team production, and better know their customers.
Performance monitoring
- DSO, BPDSO, CEI, disputes, past-due, etc.
- Collections forecast by 30-60 days
- Collections team achievement based on possible goals
- Response time to customer enquiries
Customer insights
- Root-cause analysis (give stakeholders visibility on potential issues)
- Payer's performance
- Credit risk management
GIVE CUSTOMERS WHAT THEY WANT
AUTOMATED TOOLS DESIGNED FOR THE CUSTOMER EXPERIENCE
Customer PortalWith Esker, customers get the autonomy they desire with the ability to retrieve invoices, account statements, messages, notes, & even ask questions & make payments from the portal.
Intelligent CollectionEsker's intelligent collection tools allow you to be the proactive partner many customers need — sending them the necessary documents when they're needed in order to make payments on time.
Dispute ManagementCRM & collaboration tools make it easier & faster to resolve invoice-related issues like disputes, while giving sales reps a 360° view on their customers' situations to better manage relationships.
Our partners
- Coming Soon
