- 03/10/2024In the age of the enhanced customer experience (CX), companies can’t afford for their CSRs to be bogged down by repetitive enquiries and tedious manual data entry for orders. Read on to learn how the power of AI in automation can free your CSRs to...
- 05/09/2024Achieving a world-class credit and collections process is critical for maintaining financial health, enhancing cash flow, and minimising bad debt. A top-tier process involves a blend of well-defined policies, advanced technology, skilled personnel,...
- 12/07/2024Esker was recently recognised as a 2024 finalist for BIG’s Excellence in Customer Service Awards. It has been said ad nauseum, but that doesn’t make it any less true: Customer service has never been more important. That’s why, every year, the...
- 26/06/2024Learn how Esker Cash Application can connect the dots to allocate cash and solve the missing parts of the cash application puzzle. You might have seen my previous blog around one of my favourite old game shows, Supermarket Sweep, and commonalities...
- 08/05/2024In the fast-moving consumer goods (FMCG) sector, trade promotional claims and deductions for the retail industry can be a minefield of complexity! Learn how Esker can solve the claims and deductions puzzle, and sweep away the confusion for finance...
- 18/04/2024Spotlight on Accounts Receivable fraud: A threat businesses can no longer afford to ignore. Fraud is the most common crime committed in the UK - and it’s on the rise. The amount of fraud in the UK more than doubled in 2023 to £2.3billion and the...
- 28/03/2024Esker is thrilled to be included in a first-of-its-kind Digital World Class Matrix™ by The Hackett Group®, which analyses and ranks 18 leading customer-to-cash (C2C) software providers on the processes of credit management, order management, and...
- 27/03/2024Esker is pleased to be recognised in a new Digital World Class Matrix™ by The Hackett Group®, which ranks and analyses 18 leading customer-to-cash (C2C) software providers on their ability to support global and complex clients, data integration and...
- 07/03/2024Credit management is a vital function for any business that deals with customers and suppliers. It involves assessing the creditworthiness of potential and existing customers, setting and enforcing credit policies and terms, monitoring and...
- 29/02/2024By embracing automation, construction material manufacturers can build a future of efficiency, profitability, and customer satisfaction, laying a solid foundation for success in the ever-evolving construction industry. The construction industry...