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Enhancing Efficiency and Productivity: The Case for Outsourcing Mail Services

19/06/2024
Samuel Townsend

In today's fast-paced business landscape, organisations are continually seeking ways to streamline operations and maximise efficiency. One area often overlooked but ripe for improvement is mail management. Learn about the benefits of outsourcing mail services, and why we believe Esker Mail Services may be the solution for your organisation.

Traditional mail processes, including sorting, distributing, and archiving, can be time-consuming and resource-intensive.

However, there's a solution that offers a modern, streamlined approach: outsourcing mail services.

Outsourced mail services can provide a comprehensive suite of solutions designed to revolutionise mail management for businesses of all sizes. From inbound mail processing to outbound document distribution, a range of benefits are made available that can significantly enhance organisational efficiency and productivity. Such as:

1. Cost Savings: One of the most compelling reasons to consider outsourcing mail services is the potential for significant cost savings. By leveraging the expertise and infrastructure of an outsourced mail service, organisations can eliminate the need for costly in-house mailrooms, equipment maintenance, and staffing. Businesses can benefit from a scalable, pay-per-use model, allowing them to reduce overhead costs and allocate resources more effectively.

2. Improved Efficiency: Manual mail processing is inherently time-consuming and prone to errors. With mail services, organisations can automate key aspects of the mail workflow, including document sorting, scanning, and routing. By leveraging advanced technologies such as optical character recognition (OCR) and machine learning, mail processing can be streamlined, processing times reduced and the risk of errors minimised. This improved efficiency translates into faster document turnaround times and enhanced operational agility.

3. Enhanced Security: Data security is a top priority for businesses in today's digital age. Traditional mail processes, including physical document storage and transportation, pose significant security risks. Mail services mitigates these risks by providing a secure, digital mail management platform. Documents are digitised upon receipt, encrypted for secure transmission, and stored in a centralised, cloud-based repository. With Esker, organisations can ensure the confidentiality, integrity, and availability of their sensitive information, helping to safeguard against data breaches and compliance violations.

4. Scalability: As businesses grow and evolve, so too do their mail management needs. Mail services offer a scalable solution that can adapt to changing business requirements. Whether processing hundreds or thousands of documents per day, a flexible platform can scale to meet the demands of any organisation. From small businesses to multinational corporations, a tailored solution can often be provided that grows with your business, allowing you to focus on core objectives without being hindered by mail-related bottlenecks.

5. Streamlined Communication: In today's digital era, effective communication is essential for business success. Mail services facilitates seamless communication by centralising inbound and outbound mail streams within a single, integrated platform. Whether communicating with customers, suppliers, or internal stakeholders, organisations can deliver documents quickly and efficiently via email, fax, or postal mail. By streamlining communication channels, it enhances collaboration, accelerates decision-making, and improves overall business agility.

6. Comprehensive Reporting and Analytics: Informed decision-making relies on access to timely, accurate data. Mail services provides organisations with comprehensive reporting and analytics tools that offer valuable insights into mail processing performance. From document volumes and processing times to cost analysis and compliance metrics, such reporting capabilities empower organisations to optimise their mail operations, identify areas for improvement, and drive continuous process innovation.

7. Environmental Sustainability: In addition to the operational benefits, outsourcing mail services can contribute to environmental sustainability. By digitising mail processes and reducing reliance on paper-based communication, organisations can minimise their environmental footprint and support corporate sustainability initiatives. Having a paperless approach not only reduces paper waste but also conserves natural resources and lowers carbon emissions associated with traditional mail delivery.
 

In conclusion, outsourcing mail services offers a compelling value proposition for organisations looking to enhance efficiency, productivity, and security. By leveraging the expertise and innovative technologies of a mail services provider, businesses can streamline mail management processes, reduce costs, and improve communication while maintaining the highest standards of data security and compliance.

Whether seeking to optimise existing mail operations or future-proofing against evolving business needs, outsourced mail services provides a scalable, flexible solution that drives tangible business results.
 

Still printing, organising, folding and stuffing your own business mail? Give Esker Mail Services a try!

Esker Mail Services is a secure, easy-to-use alternative that allows invoices and other documents to be sent out with a click of a button from any ERP or desktop application.

Deliver Documents Faster
With no manual intervention necessary, Esker Mail Services allows you to deliver business documents to postal services in less than 24 hours.

Stay Clued In & Compliant
“Hoping for the best” is not a strategy. With Esker, you get 24/7 real-time document monitoring, along with global support to ensure e-invoicing compliance.

Support Remote Work
Esker’s automated business mail services helps your company become more resilient and “future proof” by enabling mail to be sent even while not in the office.

Delivery One Document...Or One Million
Whatever your volume, Esker Mail Services has no constraints. Based on a unique concept of real-time document processing, individual or batch mailings can be sent when you want, how you want, and without any delays.

Peace of Mind at No Added Cost
Each document processed through Esker is tracked with a unique identifier (included on a bar code on each page), allowing companies to know with certainty that the right document and number of pages were delivered to the appropriate parties.

Follow Your Mailings From Start to Finish
Using the same unique identifier that ensures errors are avoided, Esker’s automated document delivery service also lets users track every piece of mail through an easy-to-use web portal. Everything from document validation to detailed status updates — even at the individual document level — can be accessed instantly.

Signed, Sealed and Delivered on Your Terms
Esker Mail Services allows you to customise your business mailings without ever having to handle them on-site. You can make your company’s business mail look just how you want it by choosing from different options (e.g., envelope size, printing in colour or black and white or adding attachments).

Benefit from Esker’s Secure, Worldwide Network
For businesses with customers worldwide, mailing documents can be extremely costly. Thanks to Esker’s global network of production facilities located in France, Belgium, Spain, the U.K., and the U.S., customers benefit from least-cost routing. Users electronically send their document to the production facility closest to the intended recipient so they can take advantage of local postal rates, lowering postage costs and delivery time.

  • Mail is transmitted to Esker production facilities via secured protocol (SSL).
  • Backup and monitoring between Esker production facility data centres offers 24/7 availability.
  • All Esker production facilities are equipped with colour digital printers, industrial folding and franking machines.

 

Esker Mail Services

Contact us today to learn more!

 

Author Bio

Samuel Townsend

Sam is Head of Marketing for Esker UK & Northern Europe and has been part of the Esker family since 2003.

English, British
Author Photo: 
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