ENOTRIA&COE GAIN REAL COST AND TIME SAVINGS WITH AUTOMATED ORDER PROCESSING
Derby— Monday 13th June, 2016 — Esker, a worldwide leader in document process automation solutions, has helped premium wine distributor, Enotria&Coe to improve the speed and efficiency of processing their sales orders through document process automation.
When Enotria acquired competitors Coe Vintners to form Enotria&Coe It quickly realised that by doubling the size of the business it was going to have a very significant impact on their sales order workload.
Enotria&Coe contacted Esker with an initial order automation request and upon responding to this enquiry Esker and Enotria&Coe were able to quickly identify that automation could help manage the increased order volume without having to increase headcount.
The necessity to have an automated sales order solution in place as soon as possible was of paramount importance to the business that was struggling to effectively manage the increased workload. For organisations like Enotria&Coe that process a large amount of orders manually, workloads were not only labour intensive but also very time consuming and costly due to a high volume of data input errors. As Enotria&Coe were processing around 7,500 orders per month in this way, they quickly realised they needed to replace their existing manual processes as soon as possible.
Venn Luscombe-Mahoney, Head of Technology commented; “In just 10 weeks from the initial meeting we were in production, which was a great achievement as time was of the essence. Esker have been very committed and most responsive throughout the whole process, we have been amazed at how quickly Esker have been able to react to our requirements. The Esker team have given us a first class service. Esker have supplied us with their latest solution for processing our sales orders and we are now managing double the workload as previously undertaken without having to double our workforce”.
Venn went on to say, “The Esker solution has enabled us to minimise data input errors and our team is more productive. I get visibility of the entire process and I’m able to manage my team more effectively. Before Esker, we were having to spend 45 minutes to input one of our customer’s multiple line orders but this has now been reduced to under 1 minute, with just a couple of simple clicks of a button within the automated sales order solution“
Venn concluded; “Over the coming months we will continue to work very closely with Esker and move into the second phase of our project, which will allow us achieve our ultimate goal of becoming fully automated with all document processes and further enhance the business benefits that have already been gained for Enotria&Coe”.
About Enotria&Coe
Enotria, founded in 1972 quickly became a leading player in the exceptional wines market merging with competitor Coe Vinters in August 2015. Coe Vintners, founded in 1930 was a UK leading wholesaler of premium on trade champagnes, wines and spirits.
August 2015 they formally became known as Enotria&Coe, this was an excellent business opportunity for the progression of both businesses, as a full service wines and spirits company Enotria&Coe thrive on adding value to their customers’ businesses ensuring everyone’s success. Enotria&Coe are set to become the market-leading drinks distributor to the UK trade.
Reputation is of most importance to Enortia&Coe, being accredited by major national organisations, is paramount. With over 270 employees, 100 of which are located at their head office in London, with a strong sales team spread nationwide and the large distribution team overseeing 60,000sq. feet of warehousing in London. Enotria&Coe currently has over 300 suppliers, and over 4,200 customers, supplying wines and spirits from all over the world.
About Esker
Esker is a worldwide leader in cloud-based document process automation software. Organisation’s of all sizes use its shared platform of solutions, offered on-demand or on-premises, to automate accounts payable, order processing, accounts receivable, purchasing and more. Esker’s solutions are compatible with all geographic, regulatory and technology environments, helping over 11,000 companies around the world in their efforts to Quit Paper™.
Founded in 1985, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France and U.S. headquarters in Madison, Wisconsin. In 2015 Esker generated 58.5 million euros in total sales revenue.
For more information on Esker and its solutions, visit www.esker.co.uk. Follow Esker on LinkedIn at Esker – Northern Europe, or on Twitter at @EskerNEurope and join the conversation on the Esker blog.