Esker Announces 4th Year of Participation at LogiMed to Showcase AI-Driven Order Management Solutions

Derby, UK — October 15th, 2019 Esker, a worldwide leader in AI-driven process automation solutions and pioneer in cloud computing, today announced its participation for the fourth year running at LogiMed, Europe’s annual forum for supply chain leaders from top medical device manufacturers, being held 16-17 October in Rotterdam, The Netherlands. Esker’s customer, Zimmer Biomet, a leading global medical device manufacturer, returning for the second consecutive year, will be present alongside Esker at Stand #11 to discuss how automating its order management process has led to supply chain savings and improved customer service. Zimmer Biomet will also hold a workshop on the benefits it has seen through the use of Esker’s AI-driven automation solutions for order processing.

Both order management and supply chain processes are business critical in the medical device industry in terms of the impact to patient care. Numerous prominent companies in these sectors have chosen Esker’s order processing solution to automate order management to bring significant business benefits, including; Acelity, BASF, Bayer, Biomnis, GE Healthcare, Kern Pharma, Johnson & Johnson, Menarini, Novartis, Philips Respironics, Roche Italia, Sanofi, Siemens, St. Jude Medical, Terumo and Zimmer Biomet. Additionally, many of their customers are in the public sector and are already, or soon will be, affected by the European directive on mandatory e-invoicing, so automating the process for their customer invoices and sales orders will also be most beneficial.

Each day thousands of Esker customers automate their orders from hospitals, clinical practices, general practitioners or other healthcare professionals. Through automation, multiple business benefits have been realised, including:

  • Reduction of order processing costs by up to 70%
  • Elimination of process errors
  • Enhanced process visibility and traceability
  • Up to 80% faster order processing times
  • Ability to meet or exceed specific SLAs

Samuel Townsend, Head of Marketing for Northern Europe, commented; “We are delighted to have Eric Bertorello, Digital EDI Leader, Zimmer Biomet presenting a masterclass session for the second year running. Eric will discuss how increased levels of process automation and Artificial Intelligence (AI) can provide new benefits for complex supply chains. Throughout the session Eric will explore what specific supply chain benefits can be gained through automation when managing a multi-country, multi-language, customer service integration project. He will also cover the additional benefits realised from the continued investment in AI-driven solutions and what the future considerations are in such technologies to further enhance this success.”

About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping financial and customer service departments digitally transform their order-to-cash (O2C) and purchase-to-pay (P2P) cycles. Used by more than 6,000 companies worldwide, Esker’s solutions incorporate technologies like artificial intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin. For more information on Esker and its solutions, visit Follow Esker on LinkedIn at Esker – Northern Europe, or on Twitter at @EskerNEurope and join the conversation on the Esker blog.