Esker Blog
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In today’s fast-paced business environment, efficient supplier management is critical for operational success. However, traditional manual processes often expose organisations to risks like fraud, compliance violations, and inefficiencies. By leveraging advanced automation tools, businesses can...
In a 2024 Gartner study1 , two-thirds of respondents indicated that customers are hesitant about AI being used in customer service operations. This presents a quagmire for businesses, as they increasingly look to AI to trim costs, obtain insights about business processes and stay up-to date with...
Whether you love or loathe them (or are somewhere in between), there are a number of compelling business drivers for using reverse auctions as part of your sourcing strategy. Learn more in this helpful article! Ever heard of a reverse auction? If your mind conjures up images of frantic bidders...
In today's fast-paced business environment and the continuing economic volatility around the world, the role of the Chief Financial Officer (CFO) has evolved beyond traditional financial management. The modern CFO is a strategic leader, responsible for driving business growth, optimising financial...
In today’s fast-paced digital economy, businesses are seeking ways to streamline their operations, reduce costs, and enhance efficiency. Esker’s global e-invoicing solutions provide an innovative approach to electronic invoicing, helping companies automate their accounts payable (AP) and accounts...
Logos aren’t meant to last forever. The average lifespan of a logo is 10 to 15 years, and ours — excluding a colour change — had remained unchanged since 2007. Over time, while our graphic style evolved, the logo stayed the same, creating inconsistencies in our brand identity. It was time for a...
Efficient Accounts Payable (AP) management is vital for business success, yet many organisations face challenges like high invoice processing costs and delayed payments. This blog outlines critical metrics and strategies to help businesses streamline operations and enhance performance. Below, we...
As we step into 2025, businesses are looking for ways to optimise their financial processes and ensure steady cash flow. A new year is the perfect time to reflect and focus on objectives and priorities for the next 12 months. Efficient management of accounts receivable (AR) can significantly...
As we embark on a fresh year, it’s the perfect time to reflect on goals and aspirations. For many businesses, this means taking a fresh look at their sustainability strategies. Why Sustainability Matters Sure, we've all heard the buzzwords: ESG, CSRD, and the like. But what do they really mean for...
eSourcing, the process of using digital tools to manage the entire sourcing process, from supplier identification to contract management, has revolutionised the way businesses procure goods and services. However, like any new technology, it comes with its own set of challenges. In this blog, we'll...
In a recent Esker webinar titled "AP & AR Automation Trends: Strategic Insights for Finance Leaders," Forrester analyst Meng Lei, along with Esker Product Managers Catherine Dupuy-Holdich and Maud Berger, explored key trends shaping the future of AP and AR automation. The conversation was...
Throughout history, the way businesses interact with customers has undergone dramatic transformations. From the early days of the telegraph to the rise of call centres, and now the dawn of Artificial Intelligence (AI). Each era has brought about new tools and strategies to enhance customer service...
Sosennah Every, Esker Advocacy & Partner Marketing Specialist, explains how video testimonials are great publicity for customers and Esker alike! “Wow, I look much better than I thought!” The customers and partners that I work with are often very hesitant about doing video testimonials, but...
Understanding how process automation works and the advantages it can create, leads to more effective persuasion and organisational-wide acceptance while ultimately delivering improved customer experience (CX) and greater value generation across the business. Automated solutions have long been on...
In the age of the enhanced customer experience (CX), companies can’t afford for their CSRs to be bogged down by repetitive enquiries and tedious manual data entry for orders. Read on to learn how the power of AI in automation can free your CSRs to provide the CX that your customers expect. The...
Hear from our Sales Manager, Paul Stevens, about how P2P has morphosed into S2P, and how a strong emphasis on sustainability, ESG, and green initiatives are helping our customers monitor and report on ESG metrics while aligning with regulatory standards. I can’t believe my last blog post was in...