Esker Blog
Bring out the best in your business
Esker Synergy AI, a suite of technologies including neural networks, machine learning, and LLM capabilities, is designed to automate mundane tasks for Customer Service Representatives (CSRs) in B2B environments, allowing them to focus on higher-value customer interactions. Esker emphasises a...
AI and automation are no longer optional, they’re essential. But for many businesses, the biggest challenge isn't whether to invest in AI, it's figuring out how to start the journey. If you're stuck at the strategy stage, you're not alone. We speak to business leaders every day who are excited by...
Contract renewals are like brakes — they may not be sexy, but boy, are they important. And just like brakes slow down your car, contract renewal time is a chance to sit down and reexamine your supplier contracts to determine if they’re still meeting your needs. In a nutshell, contract renewal...
Recent world events have demonstrated just how quickly businesses can be thrown into significant disruption and uncertainty. Crisis and economic uncertainty can be a game-changer for credit management practices; whilst conventional sources of data remain vital, credit managers can quickly need to...
Esker’s Customer User Group took place at the Hotel du Vin in Birmingham, and was a fantastic opportunity for our customers to gain insights on how to get the absolute most out of Esker’s solution(s), a chance to meet the Esker senior product management team and solution experts in a face-to-face...
The world is turning up the heat on greenhouse gas (GHG) emissions reporting – and businesses can’t afford to ignore the shift. With regulations tightening across the globe, companies must step up, measure their carbon footprints and report emissions transparently. And for many, this has become a...
Esker enables the Office of the CFO to optimise working capital and cashflow management, improve decision-making, and achieve better business outcomes through secure and strategic AI technologies. Our brand new recorded Demo Library is the perfect place to see Esker’s solutions in action. Covering...
In the realm of accounts payable (AP) automation, it’s not flashy spells or elaborate illusions that create the magic: It’s in the mastery of execution. Many companies rush to automate supplier invoice management, believing the right features alone will conjure success. But as any seasoned AP-...
Every day, companies order products and services from other companies. How smoothly these business-to-business (B2B) transactions are handled is largely dependent on the order management (OM) system — that is, all the people, processes and applications involved from the moment an order is placed...
Esker’s transformation from a Niche player to a Challenger in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites was a climb, not a leap. And every step in that ascent was guided by customer feedback and strategic innovation. Since we were only able to get there with the help of others, we’...
Over the past few months, I’ve had many conversations with CFOs, Finance leaders, and transformational leaders, spanning multiple industries and geographies. The common denominator in these conversations quickly became apparent: The expectations in the role of a CFO have greatly gained importance....
Spring is a season of renewal, fresh perspectives, and strategic realignment — an apt time to explore the ever-evolving landscape of credit management. Industry professionals gathered at PwC’s prestigious More offices for a sunny April afternoon dedicated to exploring the latest economic trends and...
In today’s fast-paced business environment, efficient supplier management is critical for operational success. However, traditional manual processes often expose organisations to risks like fraud, compliance violations, and inefficiencies. By leveraging advanced automation tools, businesses can...
In a 2024 Gartner study1 , two-thirds of respondents indicated that customers are hesitant about AI being used in customer service operations. This presents a quagmire for businesses, as they increasingly look to AI to trim costs, obtain insights about business processes and stay up-to date with...
Whether you love or loathe them (or are somewhere in between), there are a number of compelling business drivers for using reverse auctions as part of your sourcing strategy. Learn more in this helpful article! Ever heard of a reverse auction? If your mind conjures up images of frantic bidders...
In today's fast-paced business environment and the continuing economic volatility around the world, the role of the Chief Financial Officer (CFO) has evolved beyond traditional financial management. The modern CFO is a strategic leader, responsible for driving business growth, optimising financial...