UK’s Premier Fertiliser Manufacturer Streamlines Work Orders through Document Automation
Derby, UK — 28th September 2017 — Esker, a worldwide leader in document process automation solutions has helped one of the UK’s premier fertiliser manufacturing companies streamline its work orders through document automation.
The organisation’s ultimate aim was to have continuous improvement across its business, and one area in particular was to streamline its back office processes. One of the company’s biggest challenges that they identified was to find a solution to automate the preparation and print of work orders from their Oracle business system. Their current process was entirely manual, whereby the various documents had to be searched for within their ERP database which was difficult to navigate and slow to source the relevant folders.
For the organisation to advance its current work order preparation and delivery, it was essential that the work order reference numbers could automatically retrieve any associated assets and operations documents. This would then create a works order pack with all documents included as one single document which could then be printed off at the nearest printer to the location of the specific job.
As an existing customer of Esker, the organisation felt confident that Esker had the solution to overcome their challenges and integrate with their existing systems. The Esker solution used intelligent business rules that scanned the work orders for the specific reference number which would then identify the correct supporting documentation required.
Benefits Achieved at a Glance
- The ability to prepare documents in Word, Excel and other formats and attach them to work orders, operations and assets, with the solution allowing the attachments to be automatically printed out as a single document. Thus accelerating the process of work order delivery.
- The quality of information provided improved as workers were able to include the correct documents more easily.
- Improved visibility – Electronic workflow improved the speed, control and visibility of workflow.
- Reduced the time spent preparing work packages.
About Esker
Esker is a worldwide leader in cloud-based document process automation software. Esker solutions, including the acquisition of the TermSync accounts receivable solution in 2015, help organisations of all sizes to improve efficiencies, accuracy, visibility and costs associated with business processes. Esker provides on-demand and on-premises software to automate accounts payable, order processing, accounts receivable, purchasing and more.
Founded in 1985, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France and U.S. headquarters in Madison, Wisconsin. In 2016, Esker generated 66 million euros in total sales revenue. For more information on Esker and its solutions, visit www.esker.co.uk. Follow Esker on LinkedIn at Esker – Northern Europe, or on Twitter at @EskerNEurope and join the conversation on the Esker blog.