Esker and Zimmer Biomet to run Masterclass at Europe’s leading MedTech Supply Chain Event
Derby, UK — October 11, 2018 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, is excited to announce its participation at #LogiMed2018, the only European event designed for medical device supply chain directors and their teams. It is where Heads of Supply Chain and Logistics from the top medical device companies in Europe gather to benchmark, interact, network and develop professionally. This event is being held at The Novotel Amsterdam City, on the 16th – 17th October 2018.
With emphasis on peer-to-peer interaction, industry leaders fix key challenges by learning from 45 of the most knowledgeable and experienced supply chain practitioners in the medical device industry.
With this in mind, one of Esker’s most valued customers Zimmer Biomet (@ZimmerBiomet) will be in attendance to run a Masterclass. The session will cover how to gain improved supply chain benefits by maximising the efficiency of the order to cash (O2C) cycle through document automation: How this can be achieved when managing a multi-country, multi-language, customer service integration project.
Zimmer Biomet was able to move from a highly manual customer order process through to a fully automated one to realise the benefits of;
- Handling double the amount of orders without doubling headcount
- Processing orders more than 50% faster
- Processing all orders before SLA cut-off deadlines
- Ability to offer customers multiple channels for placing orders fax/email/web portal/App
- Improved visibility and enhanced collaboration
- Maintaining control and maximising expertise of the customer service team
- Eliminating paper-based documents reducing manual data entry errors
Zimmer Biomet, will share their experience of how automation of the order process helped them achieve these benefits and strengthened their position as one of the world’s leading authorities on the design, development and manufacture of orthopaedic products.
About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping financial and customer service departments digitally transform their order-to-cash (O2C) and purchase-to-pay (P2P) cycles. Used by more than 6,000 companies worldwide, Esker’s solutions incorporate technologies like artificial intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin. For more information on Esker and its solutions, visit https://www.esker.co.uk. Follow Esker on LinkedIn at Esker – Northern Europe, or on Twitter at @EskerNEurope and join the conversation on the Esker blog.