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Esker Mail Services Infrastructure

Worldwide coverage

Documents sent via Esker Mail Services solutions are produced in less than 24 hours in Esker production facilities located in the USA, Europe (France, Spain, United Kingdom), Australia and Asia. Some of our partners for Hybrid Mail also have their own mail factories.

 

World-class secure architecture ensures the security of your documents

Reliable infrastructure

Esker production facilities are designed for dependable and confidential data processing. Esker technology guarantees that your documents and messages will be handled in a secure, confidential and traceable manner. Our Data Centres located in North America, Europe, and Australia are monitored 24/7 to offer secure worldwide service and continuous availability.


Monitoring and disaster recovery

Each of our server platforms uses high availability cluster technology offering internal redundancies to counter any possible hardware failures. The platforms in North America and Europe are capable of backing up one another, ensuring minimal production interruption.

The Esker on Demand emergency team is ready to intervene 24x7x365, guaranteeing data security and service continuity.


Multitenant applications

At the heart of the Esker on Demand platform is a key technical innovation: multitenant architecture.

As opposed to client/server applications, Esker multitenant applications gives customers access to a shared and centrally maintained infrastructure for virtual client deployments.

Esker customers always benefit from the latest infrastructure developments and service features – without any hardware, software or maintenance investment.

Security systems
Data transfer security
  • Data transfer by secure protocol (SSL) identical to what is used for banking transactions.
Monitoring
  • Data Centres hosted in North America, Europe and Australia
  • 24/7 monitoring continuity
Physical infrastructure
  • Hosted in Data Centres
  • Temperature controlled for humidity and pressure
  • Electrical infrastructure with back-up generators
  • Fire prevention measures
  • Physical access control