Hybrid Mail Solutions

As a world leader in hybrid mail and fax technology, Esker offers packaged solutions to companies who want to develop their own hybrid mail or fax offering.

The hybrid mail market is becoming more and more mature. In order to compete on a superior level and avoid losing market share to postal service providers, mail houses and carriers need to offer their own solutions. To overcome this challenge and reduce the time-to-market, Esker can provide your organisation with the knowledge, experience and technical expertise you need to succeed.

Why choose Esker

With more than 20 years of experience in software development and services, Esker is the ideal partner for bringing the knowledge you need to build your own hybrid mail Solution. Esker currently provides its technology expertise through hybrid mailings including:

  • FlyDoc  by Esker available in France and in the USA
  • Clic’doc by Asterion, a Belgium Post subsidiary in France
  • Orsid, a subsidiary of La Poste in France
  • Many others

Technology

Esker everages an unmatched depth of expertise in software and hardware to offer a custom hybrid mail solution based on proven technologies:

  • Application server infrastructure: Esker has developed its own worldwide architecture of servers — guaranteeing reliability, robustness and service continuity with facilities in France, the USA and Australia hosted in secure data centres. The application server infrastructure offers all the components you will need to develop you own solution, including all front and back-office developments (from document submission to billing).
  • Software development: Esker technology is based on Esker DeliveryWare, Esker’s proprietary document automation software platform. Esker DeliveryWare is a world-leading software solution benefiting from more than 5 years of R&D, and is a critical layer in many of the world’s largest organisations' enterprise information systems.
  • Customised submission methods: Esker offers you 2 key technology pieces customised with your unique branding that allow your customers to submit their files in a straight forward and user-friendly manner:
    • Web client: a complete online web application that can be customised with your corporate colours, offering all the functionalities your customers can expect from a leading-edge hybrid mail solution.
    • Print driver: Esker has developed a unique technology to offer the ability to send mail directly from Microsoft Windows applications (including Microsoft Office). This virtual printer can be customised with your own branding, colours and logo. Once installed on their personal computer (thin client), your customers will be able to send documents through your hybrid mail service directly from Word, Excel or PowerPoint as well as any application running on Windows.
  • Professional Services: The Esker Professional Services team has the technical expertise and practical experience to smoothly move your project from concept, to implementation, to knowledge transfer so you can quickly propose your own hybrid mail service to your customers and realise the business benefits.

Technical architecture

Benefits

Esker Hybrid Mail Service benefits for your business:

  • A complete and exciting new service
  • No up-front investment, no capital risk
  • New service means new competitive advantages and enhanced consumer loyalty
  • Client traffic ensures recurring revenue
  • Flexibility in your production management with the ability to aggregate, sort, route and batch multiple jobs from numerous customers
  • Add value through such options as:
  • Address validation, cleaning, sorting and bar-coding
  • Background page management
  • Output options: mail, fax, email and even SMS

Esker Hybrid Mail Service benefits for your customers:

Esker Hybrid Mail Services provide your customers with a reliable and cost-effective solution for sending 24x7, postal mail directly from their computers. Using your hybrid mail service, your customers will be able to send their documents via the Internet to your production facilities, in a transparent, simple and secure way. Esker technology enables businesses to extend their delivery capabilities without requiring the research investment.

  • Automate mail, fax, email and SMS delivery with minimal effort
  • Save 45% on the cost of mail and 90% on fax
  • Huge time savings: devote more time and resources to core business
  • Easy to use: send a single document or a batch of thousands in just one click
  • Increase productivity by automating and simplifying complex tasks
  • Reduces your operational and logistics costs
  • More flexible than a mail house
  • Speed invoicing cycles
  • Mail directly from desktop applications
  • Track and analyse mailings with Esker Manager

Learn more about hybrid mail solutions with Esker

Please call us today to find out how you can benefit from this powerful technology.

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